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Most of our products by reason of their nature; perishable goods, and non-refundable once accepted by our customers. Therefore we encourage our customers to check the condition of the products at the delivery.
Our products are premium quality products, delivered in their appropriate packaging, designed to keep them in good condition and still, prior to delivery, we always check their condition. However, there may be rarely human errors too and we value our customers' feedback. Thus, we will be happy to hear from you and, we will consider the return request in good faith.
Please remember: Returned or exchanged products must be in the same condition as you received them and in the original box and/or packaging, in same quantity, with its accessories.
To complete your exchange, we require a receipt or proof of purchase and date.
Refunds will be done only through the Original Mode of Payment.
Please feel free to send me an email at firstname.lastname@example.org or WhatsApp me at +971555379524 at anytime. I will do my best for 100% customers satisfaction.